Política de envío

Shipping Policy

Alkemia Trading ships orders within the United States. Shipping availability, methods, and delivery times may vary depending on the product and destination.

Order Processing

Orders are processed after payment has been successfully confirmed. Some products may ship directly from our authorized distributors or fulfillment partners. As a result, items within the same order may arrive in separate shipments.

Free Shipping

Products displaying Free Shipping are shipped at no additional standard shipping charge within eligible U.S. destinations. Any available expedited or special shipping options and their applicable charges will be displayed at checkout.

Estimated Delivery

Delivery times shown at checkout or provided after an order is placed are estimates and may vary due to carrier operations, product availability, fulfillment location, weather, holidays, or other circumstances outside our reasonable control.

Tracking

When tracking information is available, it will be provided after the order has shipped. Tracking information may take some time to update after the carrier receives the package.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Damaged, Missing, or Incorrect Orders

If an order arrives damaged, an incorrect item is received, or a shipment appears to be missing, please contact Alkemia Trading promptly with your order number and any relevant photos or information so we can review the issue.

Shipping services and remedies remain subject to applicable law.